1. What is your turnaround time ?

  • Your custom order ships within 5 days

  • General shipping time in transit is 15-20 days. 

  • Rush service is available for an additional charge and it will only take 5 days in transit.

2. Do you offer free shipping ?

  • Ready to ship in 5 days. Shipping is FREE for over 150-250 pieces with standard turnaround. It will transit by ocean and will takes 15-20 days to arrive the destination after goods is finished.

  • Rush service and expedited shipping are available for an additional charge

  • You can chose 'Rush Service' on 'shipping' section when you checkout.

3. Do you offer quantity discount?

  • We also offer discounts at the following price breaks:
  • Buy 250 – 6% off
  • Buy 500 – 15% off
  • Buy 1000 – 20% off
  • Your discount is calculated by our supprt team so if you wanna buy above 250pcs, pls contact us for discount code.

4. What is your Minimum Order?

  • If you custom the inner page, MOQ is 100 pcs.

5. Can i preview what my books will look like?

  • Of course! After you place your order, our designers will prepare a digital proof for your approval within 24 hours. You can work with them one on one to preview your options and finalize your designs. Only when you are totally happy with your proof, will printing begin.

  • If you need samples for confirmation, please order samples on shop pages or email us at contacts@anda-book.com

6. What customization option do you offer?

    7. What is pattern charge and why you require that?

    • Before we custom your notebooks, we need to create a metal stamping die from your digital design, which will have only black and white areas, much like a rubber stamp. The die will be heated and used to stamp your design into the notebook cover and pages. And this stamping die is only for your design. So it will create the extra cost and it is set up fee for your customization.

    8. What is your return policy?

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